May 30, 2008
May 29, 2008
May 13, 2008
I've listened to this song, like 100 times already (I was able to download it last week) and I can't wait for the entire album to be released.
For those of you who are fortunate to live close to NYC, don't forget these guys will be performing live on Rockefeller Plaza on Friday morning for the Today Show.
I just don't understand how people can be so nasty. Do people just feel like the internet and email give them license to be a jerk? So, I throw this out here into the blogosphere hoping that my great blogging friends can help validate my feelings - or tell me I'm out of line (either way, I just needs some perspective).
I received an email reply to a promotional email. This person took the opportunity to express that they were completely dissatisfied with my company, that it takes too long to get product, there is no order confirmation and that if I'm not going to respond to emails, don't post my address on my website. WELL... this bothered me. A LOT. So I spent a considerable amount of time to write a response. I had never received an email from this person before, she selected the slowest delivery method offered by the USPS and her spam filter may have blocked the confirmation email. Her email was very harsh, and I could understand somewhat because she had been sending emails about her order (to the wrong address), but she never apologized for her hurtful comments. I'm a big girl, I can take criticism, when it is warranted, but I do take offense to someone making mean-spirited comments and not following up with an "I'm sorry" when they realize they had made a mistake.
Scenario #2 (has happened on a couple of occasions):
A customer ordered a product, received it and emailed to say there was a printing error and DEMANDED a replacement be sent immediately. Granted, I make mistakes - more often than I like, and on those occasions, I always get a replacement out quickly. But, in this situation, it was the customers who made the spelling errors, not me. So I email them back apologizing that it isn't right, but that it was printed as specified in the order and that if they wish to have it re-printed, they would need to place another order online. On every occasion... no response. Maybe I'm over-reacting, but I would at least expect a quick - I can't believe I made such a mistake. Is that too much to ask?
What finally prompted me to post about this is all the hub-bub going on over at creativity, musings and such. I just don't think people realize how powerful their words can be... in good ways and bad. It is okay to have differences of opinion, in fact it's good to have differences of opinion. It's okay to share those differences... but not in ways that are hurtful to someone else.
It just seems to me that in this electronic medium, *some people* tend to make hurtful comments that they would never make to someones face. The anonymity of the web allows us all to be a bit more open than maybe we would normally be with relative strangers, but that shouldn't give anyone the "courage (read: cowardice)" to lash out with venomous words.
The rules of common courtesy and mannerly behavior should be followed in every situation. I don't think there is ever a valid excuse for being rude or disrespectful. There is ALWAYS a better way to get your point across.